Founded in 2011 by Scott Owens, CMRS Dip (MRS), BA (Hons), Robust Insight specialises in transforming quantitative survey research into actionable insights that empower businesses to thrive. With over two decades of experience in both client side and agency research, Scott set up Robust Insight to challenge the conventional ‘production line’ approach that many agencies take. He wanted to create a company that prioritised getting to know the client and their industry, offering a truly personal touch.
Scott and his team believe in building meaningful partnerships. We don’t just deliver research; we take the time to understand your unique business landscape, becoming a strategic partner in your journey. This means sharing not only our research expertise but also offering broader insights into the challenges and opportunities within your industry.
Scott leads on every project, ensuring that clients benefit directly from his expertise, and he is supported by a talented group of associates in specialist fields such as data analysis, graphic design, and online web development. This structure allows us to manage projects of all sizes and complexities, providing a tailored, high-quality service.
As a Market Research Society (MRS) Company Partner, all of our research is conducted in line with the MRS Code of Conduct, ensuring the highest standards of integrity and professionalism. Whether you’re a small business or a large enterprise, we’re committed to delivering insights that drive growth and make a real difference.
