New Product Development

Launching a new product requires deep market understanding and identifying unmet needs. We specialise in New Product Development (NPD) research, using surveys to provide actionable insights that guide you from concept to launch, ensuring informed decisions at every stage.

Comprehensive Survey-Based Approach

Our NPD research leverages carefully designed surveys to capture valuable feedback from your target audience. These surveys are tailored to your specific needs and can be conducted with potential customers, existing customers, or broader market segments. Our approach ensures that you have a clear understanding of market demand, customer preferences, and the potential challenges your product may face.

Key Areas of Focus

Idea Screening

We test multiple ideas with your target audience to identify those with the most potential, ensuring you focus on the best concepts early on.

Concept Testing

Our surveys assess your product's features, benefits, and pricing, providing feedback to refine the concept before full development.

Feature Prioritisation

We help you rank product features based on customer preferences, ensuring the product aligns with market needs.

Price Sensitivity

We evaluate how price influences customer interest, guiding you to an optimal pricing strategy that balances market demand and profitability.

Market Segmentation

We analyse survey data to understand how different customer segments perceive your product, enabling targeted positioning.

Product Usage and Experience

Post-launch, we collect feedback on customer usage and satisfaction, helping you make continuous product improvements.

Innovative Methodologies

We use innovative approaches to deliver actionable insights in our NPD research. Our advanced surveys capture both quantitative and qualitative data for a full understanding of customer expectations. Techniques like conjoint and MaxDiff analysis help prioritise features and guide pricing decisions, while open-ended questions provide nuanced feedback, offering deeper insights into customer preferences.

Fieldwork: Reaching the Right Audience

Our fieldwork is designed to ensure that you get feedback from the right audience:

Online Surveys

We distribute surveys to a targeted audience using unique links, allowing us to track response rates accurately and ensure high-quality data collection.

Multi-Channel Approach

In addition to online surveys, we can conduct research via phone, SMS, or even in-person interviews to reach a diverse range of respondents.

Global Reach

Whether your product is local or international, we have the capability to conduct surveys across multiple markets, providing you with a broad perspective on potential success.

Analysis and Reporting

Our analysis transforms data into actionable insights. We provide an overview of survey results, including detailed segmentation to understand different customer perceptions. Regression analysis identifies key factors driving customer interest, while an impact matrix highlights areas for product improvement. Reports are visually engaging with interactive dashboards for easy data exploration and informed decision-making.

FAQs

1. What is new product development research, and why is it important?

New product development (NPD) research provides data-driven insights into market demand, customer preferences, and product viability. It’s essential because it helps businesses reduce risks, refine product concepts, and make informed decisions, ensuring higher chances of success in competitive markets.

2. How does concept testing in NPD help improve product success?

Concept testing evaluates how well potential customers understand and receive your product idea before launch. It helps businesses gather feedback on product features, benefits, and pricing, allowing them to make adjustments that align with customer expectations and increase the likelihood of success.

3. How can price sensitivity analysis influence product pricing strategy?

Price sensitivity analysis helps determine how different price points affect customer interest and purchase intent. By understanding the optimal pricing that balances customer demand with profitability, businesses can develop pricing strategies that maximise both competitiveness and revenue.

4. Why is feature prioritisation important in new product development?

Feature prioritisation identifies which product features are most important to your target customers. It ensures that your product development focuses on the features that matter most to your market, leading to higher customer satisfaction and increased chances of product success.

5. How does market segmentation impact product development?

Market segmentation divides your target audience into specific groups based on demographics, behaviours, or preferences. This allows businesses to tailor their product offerings to the needs of different segments, improving product positioning and relevance across diverse customer groups.

Get Started with New Product Dvelopment

Bringing new products to market requires informed decisions. Robust Insight helps you research, analyse, and refine your product concepts. Contact us to discover how our new product development solutions can ensure successful launches and drive business growth.